What Information We Hold and Why
We collect the details you provide at registration — name, contact number, email address, and the wallet or bank account you use for deposits and withdrawals. When you fund your account using Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount
-
1
to reconcile your balance and process payouts accurately. We also collect device identifiers and session logs to keep your account secure and to detect unusual access patterns. Cookies are used on our site to remember your login state and your preferred language; you can adjust cookie
-
2
behaviour in your browser settings, though disabling certain cookies may affect how account pages load. We retain your account data for as long as your account is active and for the period required under applicable financial record-keeping obligations. Data collected through DuitNow or FPX transfers follows
-
3
the same retention path. If you are in Kuantan or elsewhere in Malaysia, access to our platform and the data practices described here apply where local law permits. We do not use your data to build marketing profiles for external parties, and we do not share
-
4
payment details — such as your Touch 'n Go eWallet number or Boost-linked phone number — with any third party outside the direct processing chain.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.